You might have already seen this on Cheri's blog but if you didn't I thought it was great information!
While you always want to put your customers first, don't forget about your silent income - your team members! Having a well trained team selling for you can account for half your income. Your downline is one of your most important parts of direct sales. A good team member usually won't take up too much of your time. Aside from a few questions here and there, the hardest working downline members are busy working their business and training themselves. However, it's important to remember this - even if they don't ask for your help, they may need it. Make sure you are paying attention to all of your team, not just the ones contacting you.
Here are a few things you can do to help keep motivation up, and to let your downline know you are behind them 100%:
1. Team Emails Do you have information or tips to give? Organize them in a simple newsletter. This can be monthly, weekly, or random. Include expert articles designed to help motivate and train your team. You can also include a summary of your meeting as well, for those that didn't make it.
2. Team Incentives Hold a monthly contest for the most sales, or something similar. This helps boost your own income, while getting your team motivated at the same time. If your company holds a contest, sweeten the deal and offer something extra if someone from your team wins.
3. Give a Personal Touch Don't forget about birthdays, holidays, and other special days. Keep good track of these important dates and include your downline members on your "card-giving" lists. The extra note will let them know they are important to you!
4. Team Blog A great way to keep in contact with everyone. There is many different ways you could set this up to fit your needs. You can give all team members full access to make posts or you could have it set up so they can only leave comments, ask questions etc. You can keep your blog private so only yourself and your team members have access or you can keep this open to the public so everyone can read it.
5. Team Training Part of your responsibilities as a direct selling leader is to train your team members on the specifics of building their direct selling business. One way you can do this is to hold face-to-face team meetings with local team members. Use meetings not just to direct your team, but let it be open for ideas as well. Holding monthly meetings to talk about the month is a great way to help everyone as a whole. Talk about who sold what and where, and any special tips anyone might like to share. It's a great time to answer questions as well! Another way thanks to the wonderful World Wide Web, you can now hold meetings with team members from all over the world. No matter how you choose to do it, training is a necessary part of your role as a team leader.
6. Teach by Example If you aren't selling products yourself, this needs to be at the top of your list. Just as children pick up things from their parents, your team is doing the same.There are many other ways to help motivate and train your team.Just remember…They are working for you as hard as they are working for themselves!
Post your ideas for building a successful team. I would love to hear from all your ideas.
Thursday, January 21, 2010
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